Expect the best, get the best, and love the results!
Who We Are
Big Clean HQ is a residential pressure washing service serving Charlotte, NC and surrounding areas. We believe in providing busy people with reliable, efficient, and professional services to enhance their homes. Owner Alan J. Kaplan, a seasoned pressure washing expert, founded Big Clean HQ with the mission of becoming a trusted partner you can rely on for all your exterior cleaning needs.
What We Do
Our comprehensive services restore and protect your home's exterior surfaces, leaving them looking their best. We offer:
- House Washing: Gentle yet effective cleaning for siding, gutters, walkways, and more.
- Concrete Cleaning: Eradication of stains and discoloration from driveways, patios, walkways, and garage floors.
- Deck & Patio Cleaning: Renewal of wood, concrete, or composite decking and patios to their original beauty.
- Masonry Cleaning: Careful restoration of stone structures like brick walls, chimneys, and walkways.
Our Commitment
At Big Clean HQ, we prioritize:
- Transparency: Providing upfront pricing with no hidden fees or surprises.
- Efficiency: Scheduling flexibility and responsive communication.
- Quality: Using top-notch equipment and eco-friendly cleaning solutions.
- Customer Satisfaction: Delivering outstanding service with a true money-back guarantee.
Why Choose Big Clean HQ?
- Experience: Extensive knowledge and expertise in all aspects of pressure washing.
- Reliability: Consistent attendance, arrival times, and completed projects.
- Communication: Clear and regular updates, ensuring a transparent and seamless experience.
- Value: Competitive prices and a genuine commitment to client satisfaction.
Overall Experience
The reviewers had a highly positive experience with Alan's power/pressure washing service. They praised his professionalism, responsiveness, and quality of work.
Quality of Work
Alan's attention to detail and ability to transform the exterior of houses and decks to look like new was a common theme among the reviewers. They were impressed with the results, with some even mentioning that their houses looked "brand spanking new" and "fresh and clean".
Communication and Responsiveness
Alan's communication skills were highlighted by many reviewers, who appreciated his prompt responses to emails and texts, as well as his ability to provide clear estimates and schedules.
Pricing and Value
The reviewers felt that Alan's prices were reasonable and fair, with one reviewer mentioning that the cost was "not bad at all" for the quality of work received.
Additional Services
Some reviewers appreciated Alan's willingness to provide additional services, such as answering questions and providing estimates for future work.
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